Patient Policies
Patient Policies
Practice-Patient Relationship
We love having you as our patient, but Savannah Tadin Aesthetics reserves the right to refuse appointments or services to anyone, at any time, for any reason.
No Refund Policy
We do not offer refunds on services rendered even if you are disappointed in the result or unhappy with the outcome. As stated in our consent forms, “I understand that the results of my treatment cannot be guaranteed. I understand that my results may vary based on the following factors: skin type, area of body being treated, post treatment care. I understand I may require multiple treatments to obtain the desired results”. It is up to the discretion of our patients to move forward with treatment after the consent form is signed and before said service is rendered.
Cancellation Policy
We require 24 hours advance notice to cancel any service with no charge. Any changes or cancellations made by the patient after the 24-hour window will forfeit their respective booking fee. This will also apply if you No Show your appointment. Two consecutive reschedules will require a prepayment for the desired service before any future bookings can be made. Any no-call no-show cancellation will require prepayment for the desired service before any future bookings can be made as well. No call No show Any no-call no-show cancellation will require prepayment for the desired service before any future bookings can be made. If you are a no-call no-show but have several future appointments already scheduled, we reserve the right to cancel any future appointment until prepayment has been made.
Standing Appointments
We are happy to schedule your service as a recurring appointment at your request and if the appropriate time on the schedule allows. If you do not show for two (2) consecutive appointments, we reserve the right to cancel any future appointments.
Late Arrival
If you are running late for your appointment, we require our patients to give us a call at 909-293-9413 and notify us of your ETA. All appointments have been designed to allow appropriate time for each service. If arrival is delayed, we will make every effort to accommodate your full appointment but this is not a guarantee. Service time may be abbreviated to avoid delays for other patients. Rescheduling your appointment may be necessary. Appointments missed by 15 minutes or more will be rescheduled to the next available appointment time and respective booking fees will not be refunded.